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royce - putty rectangular 2'6''x25'0''
Regular price From $23,400Regular price -
aldale - 15 indigo rectangular 3'0''x20'0''
Regular price From $19,440Regular price -
non slip waffle rug pad rectangular 4'0''x3'0''
Regular price From $360Regular price -
non slip waffle rug pad rectangular 4'0''x3'0''
Regular price From $360Regular price -
thin waffle pad rectangular 4'0''x3'0''
Regular price From $288Regular price -
renegade stripe - sage rectangular 8'0''x10'0''
Regular price From $19,920Regular price -
peter island - beige rectangular 4'0''x3'0''
Regular price From $4,608Regular price -
ostrow - 14 steel rectangular 2'4''x16'0''
Regular price From $30,948Regular price -
ostrow - 14 steel rectangular 2'4''x16'0''
Regular price From $30,948Regular price -
forlini - multi rectangular 3'0''x14'0''
Regular price From $22,728Regular price -
peter island stripe - graphite rectangular 2'0''x25'0''
Regular price From $16,920Regular price -
elegance - mineral grey rectangular 2'0''x24'0''
Regular price From $18,576Regular price
Below are some common questions about shipping, returns, and exchanges
Custom Carpet FAQs
How does custom sizing work?
Order rectangles or rounds from 4'×3' up to 15'×25'; email us if you need smaller or larger.
What shipping options are there?
- Standard Parcel delivery to doorstep – $300, 2-3 weeks (small rugs)
- White Glove delivery – $400, 4-5 weeks, signature required
- White Glove Plus delivery – $500, crew carries in, moves furniture, unwraps, and lays out rug.
Extra fees may apply for oversized rugs or remote areas.
Can I return or exchange a rug?
Only if you cancel within 24 hours of ordering; after that, no refunds or exchanges.
When will my rug arrive?
Most rugs arrive in 2-4 weeks (Moroccan-Inspired: 3-5 weeks). The 2-week window applies only to parcel-eligible sizes.